PrimePODs'Privacy policy
The purpose of this document is to define PrimePOD. We have committed to making utmost efforts to protect your privacy. All the information collected on our website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. We respect the right of users to remain anonymous and will endeavor not to disclose user identities except as required by law.
Eligibility for use of the Platform
Users must be of legal age to purchase or contract any of our contents and services, and must also willingly consent to our Terms and Conditions.
If a parent or legal guardian becomes aware that his or her child has provided us with information without their consent, he or she must contact us at info support(at)Primepod(dot)com at once. We will delete such information from our files within a reasonable time.
What type of Personal Information we collect
We collect some personal information about visitors and users of our site.
The information we might collect includes one or more of the following: email address, name, username, phone number, IP address, avatar photo, website, occupation, and activity.
We might collect other types of information like preferences and feedback from your support queries, emails, and live chats.
Why we need your personal information
1. We use the Personal Information collected from you for the following purposes: (1) To enable you to sign in to the Website and access member-only features; (2) processing orders and invoices; (3) sending updates of terms, products and promotions; (4) for improving the quality of our services and deliver a better customer experience, and (5) to contact you in relation to your use of the Website.
2. We don't use the information provided by you to make automated decisions.
How we use your Personal Information
3. Some information provided by you is necessary to use our site. To sign up and log in we need your email. Additionally, more specific information like your location, interests, activity among others, might be used to customise your experience across the site.
Cross Border Data Transfers
1. We are based in Uruguay, most of the data we process is handled in our country and stored within the European Union, United States & Canada. To provide you with certain services including some third-party services (newsletter, live chat, payments), we may share your information cross borders. In order to fully protect our users, when we transfer data cross-border we take care where possible, to work with service providers who we believe maintain an acceptable standard of data security compliance. Commonly General Data Protection Regulation (GDPR) compliance.
Security & Safety
1. We process all personal information in the strictest confidentiality and employ proper technical and organisational measures as required by applicable regulations.
2. We work under industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology.
3. When making purchases on PrimePOD (individual licenses or recurring subscriptions), we use trusted secure payment processors to take payment on our behalf. We do not store credit card details nor do we share customer details with any 3rd parties.
We use 3 payment processors/gateways which work also under strict confidential reglamentations which are:
Stripe.com - Its privacy policy can be checked here
Cookies
1. By using the Website, you are agreeing that we can place cookies on your device.
2. Cookies in general are text files containing small amounts of information that are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognize a user's device.
3. Cookies perform different functions, such as allowing you to navigate between pages efficiently, remembering your preferences, improving the user experience, and ensuring that adverts you see online are more relevant to you and your interests.
4. We use cookies to help you navigate the Website efficiently and perform certain functions. For example, cookies allow us to remember your login details to save you from having to type your username and password every time they visit us, or move from page to page.
5. If you do not want cookies, your web browser has settings that allow you to control how you browse websites. These include settings to manage your cookies. Check your browser’s help information.
Accessing and correcting your Personal Information
1. If you would like to access or modify your Personal Information stored on our servers, you can do so in your profile after logging in on our site. If you want to permanently delete your account and all your information please contact us at the address mentioned in the contacts section below of these Policies.
2. You can request to contact us through email or our site’s contact form, which forms a report with all stored personal information associated with your account, so we know who’s contacting us.
Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Users will be notified of significant updates.
Contact Information
For questions or concerns regarding privacy, please contact us by using the “Contact us” form available on the Website.
Legal Compliance
We are committed to complying with applicable privacy laws and regulations.
Thank you for choosing PrimePOD. Your privacy is important to us.